Tourello

Terms of use

This is a translation for information only; only the German version is legally binding. Deutsche Fassung

These terms apply to the “Tourello” apps for Android, iPhone/iPad and Mac and to the services of tourello.org that they use. The provider is the operator named in the imprint on tourello.org. By agreeing at first start or after an update, you accept these terms. The German version is binding.

The essentials first

  • Tourello is an aid to planning and orientation, not a guarantee. Maps, paths, routes, elevations, walking times, difficulty ratings, slope angle, sun and moon, lift status and aerial imagery can be wrong, out of date or incomplete.
  • You are responsible for your own tour. Before and during the tour, check the weather, conditions, closures, the risk of avalanches and rockfall, your equipment and your ability. Turn back when the situation calls for it – even if the app shows a path.
  • On the ground, signposting, closures, traffic rules and instructions from authorities, mountain railways and landowners apply – not the app.
  • Tourello is not an emergency or rescue tool. In an emergency: European emergency number 112 (in the Alps usually also 140 in Austria, 1414 in Switzerland, 118 in Italy).

1. Service

Tourello shows maps offline, plans routes on the device, navigates, records tours and manages them in a storage of your own choosing (own server, OneDrive or only the device). You download maps, elevations and routing data for regions from tourello.org; after that the app works without a connection. Some functions use third-party online services if you wish (aerial imagery, marked routes, lift status, text suggestions from a language model).

2. Licence, trial, beta, subscription and devices

  • Without a licence you can use maps, planning, navigation, recording, the archive, export, aerial imagery in the flat map and photo geotagging; you can download one region. A licence is needed for further regions, map updates, the online map, the 3D view including flight and 3D aerial imagery, slope shading and videos. Maps already downloaded remain usable without a licence.
  • Trial: the apps from the App Store and Google Play are to receive a three-week trial with all functions, free of charge, without payment details and once per device.
  • Beta: test versions (app version containing “beta”) receive a beta licence valid until 31 March 2027 at the latest; in addition, the provider issues beta codes to testers and free licences that are valid until their end.
  • Subscription: after that, Tourello is to remain fully usable with a paid subscription via the App Store or Google Play. Price and details are shown in the app before you subscribe; purchase, renewal, cancellation and refunds are handled by the store, whose terms also apply.
  • A licence is valid until the date the app shows under “Licence” in the settings – also without an internet connection. It is checked only on that date or when you choose “Check licence”. A blocked licence immediately stops receiving new maps.
  • A licence covers a limited number of devices; the app shows the number with the licence (trial and beta: three). Further devices take it over via your storage. The Mac does not get its own licence but takes over that of a phone or iPad from the storage.
  • You may not modify the apps, circumvent the licence check, or sell or publicly share licences.

3. Data in the app – without guarantee

  • Map data comes from OpenStreetMap, a dataset maintained by volunteers (© OpenStreetMap contributors, ODbL). Paths may be missing, wrongly mapped, closed, decayed or impassable; difficulty ratings (e.g. the SAC and MTB scales) are the assessments of individual contributors.
  • Elevations, terrain and slope angle come from elevation models (via Mapterhorn, from the terrain models of the national surveys and Copernicus). They have limited resolution and accuracy. The slope angle only shows how steep the terrain is in the model – it is not avalanche or hazard information.
  • Routes, walking times and arrival times are calculated automatically (routing with BRouter, times according to DIN 33466 or from your own pace profiles). A calculated route may lead over unsuitable, dangerous or closed paths.
  • Sun and moon are calculated from terrain and buildings; clouds, forest and small landforms are not included.
  • Lift status and season dates come from third parties (e.g. Open Data Hub South Tyrol) and may be out of date. Whether a lift is running is for the operator on site to tell you.
  • Aerial imagery comes from national surveys and other providers and may be older than the present state.
  • The GPS position can be off by tens to hundreds of metres, especially in valleys, in forest and with the screen locked.
  • Navigation is an aid, not a substitute for your own orientation, map and compass. In road traffic, the traffic regulations apply; do not operate the app while driving or riding.

The provider gives no guarantee for the accuracy, completeness, currency or suitability of this data and these calculations.

The elevation data contains Copernicus data: “produced using Copernicus WorldDEM-30 © DLR e.V. 2010–2014 and © Airbus Defence and Space GmbH 2014–2018 provided under COPERNICUS by the European Union and ESA; all rights reserved”. The European Union, ESA and the data suppliers accept no liability for the use of this data. If you pass on such data from Tourello, these notices also apply to the recipients.

4. Your tours and your storage

Tours, points and settings are kept on your device and in the storage you have chosen. The provider has no access to them and keeps no backup. You are responsible for backing up your data yourself. With “Only on this device”, the data is lost when the app is deleted.

5. Availability

tourello.org is operated with care, but no particular availability is owed. Maintenance, faults or changes can temporarily prevent downloads, the licence check and online functions. Downloaded maps and a valid licence keep working during that time. Third-party services may change or be discontinued.

6. Liability

  1. The provider is liable without limitation for intent and gross negligence, for injury to life, body or health, under the German Product Liability Act (Produkthaftungsgesetz) and to the extent that it has given a guarantee.
  2. In the case of slight negligence, the provider is liable only for breach of a material contractual obligation (an obligation whose fulfilment makes the proper performance of the contract possible in the first place and on whose observance you may regularly rely), and then limited to the foreseeable damage typical for the contract at the time it was concluded. Otherwise, liability for slight negligence is excluded.
  3. As long as you use Tourello free of charge (without a licence, trial, beta, free licence), the provider is liable only for intent and gross negligence and in the cases of clause 1.
  4. To the extent that liability is excluded or limited, this also applies to the personal liability of employees, representatives and vicarious agents.

7. Changes

The provider may change these terms if functions, services or the legal situation change. The amended version will be shown to you in the app; without your consent you cannot continue to start the functions that require a licence. For ongoing subscriptions, the rules of the store also apply.

8. Final provisions

The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods (CISG). If you are a consumer, you retain the mandatory protection provided by the law of the country in which you have your habitual residence. Should any provision be invalid, the remaining provisions remain valid.

Contact: info [at] tourello.org

As of: 8 November 2026